Quality Control

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By Trevor S

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  • 5 Replies
  1. Trevor S

    Trevor S
    Calgary, AB

    I received a hat as a Christmas gift and the logo is crooked. Online order delivered direct to me so purchaser didn't have a chance to inspect product.

    As consumers...

    Should we expect more from Titleist from a quality control standpoint? Should we ignore it and live with a crooked logo? Should we be expected to use our personal time to return it? Should we look to switch to another brand? (Just kidding)

    Post Image
  2. Darius V

    Darius V
    Barrie, ON

    Love the colour of that hat ! Despite the slightly off centre logo, it looks like a really sharp hat !!!
  3. Trevor S

    Trevor S
    Calgary, AB

    I agree Darius. It is a nice hat. Too bad the logo is off center and crooked. I guess when it is on my head, I won't notice it. ;)
  4. DELETE ME

    DELETE ME
    DELETE ME

    I'm sure the folks at Acushnet/Titleist would be happy to arrange for a resolution if you reached out!
  5. Trevor S

    Trevor S
    Calgary, AB

    I did contact them Michael. Once the holidays are over, I am sure they will reply. I am not too bent out of shape about this. I was using it as more of a conversation starter.

    Happy New Year all.
  6. Todd J

    Todd J
    Calgary, Alberta 🇨🇦

    Yes Trevor, it could have been a lot worse. And we do need more conversation starters to get us through this winter.

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